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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicneven Smith

Nicneven Smith

September 1, 2024

1  out of  5
rating by Nicneven Smith
"We've been with this agency (including the previous owner) for years with no problems. We were recently hit with a late fee when our payment was not late. It's been downhill from there. We received notice that all of our policies had to be 'reinstated.' Now we're being double charged for one month. We work long hours, so this seems as though it's going to be a disaster to unravel."
We responded:
"Nicneven, thank you for sharing your experience. I’m genuinely concerned to hear about the issues you've encountered with your policies and the late fee. Our office strives to provide seamless service, and it’s disappointing to learn that we fell short in this instance. Please reach out to our office so we can work together to resolve these concerns. Your feedback is valuable, and we want to ensure your satisfaction moving forward. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Madison Swaney

August 29, 2024

5  out of  5
rating by Madison Swaney
"Dusty was a very knowledgeable and patient assistant. Definitely appreciated his service!"
We responded:
"Madison, thank you for your positive feedback! I'm glad to hear that Dusty provided knowledgeable and patient service. We appreciate your support and look forward to assisting you with any future needs. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Anthony hauling

August 29, 2024

5  out of  5
rating by Anthony hauling
"The state farm agent (molly) was so kind and helpful, there isn't any question I had that she didn't have a useful answer too!!!"
We responded:
"Anthony, thank you for your wonderful review! I'm happy to hear that Molly was able to provide you with helpful answers to all your questions. We appreciate your feedback and are always here to assist you with any future needs. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Lori Tennyson

August 28, 2024

5  out of  5
rating by Lori Tennyson
"Had my welcome call with Douglas. He’s a great asset to your team. Very informative and patient. I enjoyed my experience immensely. Lori Tennyson"
We responded:
"Lori, thank you for your wonderful review. I'm glad Douglas was able to provide you with an informative and patient welcome call. We appreciate your feedback and are happy you enjoyed your experience. If you have any further questions or need assistance, feel free to reach out. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Kelly Roth

August 28, 2024

5  out of  5
rating by Kelly Roth
"I'm grateful for Vince Lewis's team, especially Douglas Daniels, for reaching out to me and helping me with my state to state transfers when I was having issues unrelated to State Farm. Nothing but great service so far and happy to have such a good team to work with."
We responded:
"Kelly, thank you for your kind words and for sharing your experience. I'm glad Douglas was able to assist you with your state-to-state transfers and provide the support you needed. Our team is always here to help. If you have any further questions or need assistance in the future, feel free to reach out. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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William Wheeler

August 27, 2024

5  out of  5
rating by William Wheeler
"I recently went in and had Dustin help me out looking at plans! He was very professional and was incredibly knowledgeable about his product. I would definitely recommend him to anybody and will be coming back in the future!"
We responded:
"William, thank you for your kind review. I'm glad Dustin was able to assist you professionally and provide knowledgeable service. Your recommendation means a lot to us. We look forward to helping you again in the future. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
Profile photo of Scott H (sgh)

Scott H (sgh)

August 19, 2024

5  out of  5
rating by Scott H (sgh)
"They insured my imported japanese vehicle for a great price. Vince is laid back and easy to talk to."
We responded:
"Scott, thank you for your positive feedback. I'm glad we could provide insurance for your imported vehicle at a great price. It's wonderful to know you found our service laid back and easy to talk to. If you have any further questions or need assistance in the future, feel free to reach out. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Mary Derrick

August 12, 2024

5  out of  5
rating by Mary Derrick
"I am very happy with the service.The associate was very courteous and knowledgeable."
We responded:
"Mary, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Knoxville, TN. - Vince Lewis - State Farm Insurance Agent"
Profile photo of Christina Esposito Volk

Christina Esposito Volk

August 9, 2024

5  out of  5
rating by Christina Esposito Volk
"If you're looking for an insurance agent who truly goes above and beyond, Vince Lewis at State Farm in Franklin Square in West Knoxville, is the one to trust! Vince's team of licensed insurance professionals is top-notch, ready to help with everything from Auto Insurance and Home Insurance to Financial Services and Commercial Insurance. If you’re in the market for an insurance agent who’s knowledgeable, reliable, and truly cares about your needs, give Vince Lewis State Farm a call today!"
We responded:
"Hey Christina, Thanks a ton for the awesome review! I'm so glad you had a great experience with our team. We always aim to be knowledgeable, reliable, and truly caring about our clients' needs. If you ever need anything else, don't hesitate to reach out! - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Alexiss Holt

August 1, 2024

5  out of  5
rating by Alexiss Holt
"Dustin is very knowledgeable & has been a great help helping me acquire what I need without having the straight up salesman attitude!"
We responded:
"Hey Alexiss, Thanks a bunch for the awesome review! I'm really glad Dustin could help you. We always aim to provide knowledgeable and friendly service. If you need anything else, we're here for you! - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Sidney Botker

July 30, 2024

5  out of  5
rating by Sidney Botker
"Vince was wonderful to work with! Quick, efficient, effortless! He made it all so easy!"
We responded:
"Hey Sidney! I'm so glad you had a wonderful experience with us! Quick, efficient, and effortless service is what we aim for. If you ever need anything else, feel free to reach out! - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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eleanor mimbs

July 16, 2024

5  out of  5
rating by eleanor mimbs
"Dustin was fantastic! Great experience! Wonderful customer service and saved us over $200 a month!"
We responded:
"Thank you for sharing your positive experience with Dustin! We're thrilled you had a fantastic experience and saved over $200 a month. We're grateful for your kind words and glad we could provide you with wonderful customer service. If you ever need assistance, feel free to reach out to our office. Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Tony Burnside

July 15, 2024

5  out of  5
rating by Tony Burnside
"Easy process and great experience with selecting car insurance for myself and son. Great price and coverages. My representative was Molly and she answered all questions that I had. Great doing business with them!!!!!"
We responded:
"Thank you for sharing your positive experience, Tony! I'm glad Molly was able to answer all your questions. We're happy to have you and your son's cars covered. If you need anything in the future, feel free to reach out. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Rebecca Wong

July 15, 2024

5  out of  5
rating by Rebecca Wong
"Molly was so sweet and patient!"
We responded:
"Rebecca, thank you for the kind praise for Molly! We're glad that she was able to assist you with your insurance needs, contributing to your positive experience! If you need anything else, don't hesitate to reach out to our office. - Vince Lewis - State Farm Insurance Agent"
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Vince Maletta

July 12, 2024

5  out of  5
rating by Vince Maletta
"Vince responded quickly to emails and Grant took care of all my insurance items. Thank you guys"
We responded:
"Thank you for your positive feedback, Vince! We're glad Grant was able to take care of all your insurance needs promptly. We appreciate your business and are here for you anytime you need assistance. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Ben Buckner

July 12, 2024

5  out of  5
rating by Ben Buckner
"Vince was super easy to work with and very helpful throughout the entire process. After sending him our existing policies, he was quickly able to provide an equivalent quote and a quote with his recommended changes. He was available to talk me through the quotes and his recommendations, and also talked me through the process of canceling existing policies. Vince made the entire process very easy, much simpler than I was expecting."
We responded:
"Thank you, Ben, for sharing your experience! I'm glad I could make the insurance process easy and straightforward for you. I appreciate your trust in my recommendations and am happy to have helped with the policy changes. If you ever need further assistance, feel free to reach out. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Annabeth Shuler

July 11, 2024

5  out of  5
rating by Annabeth Shuler
"I have never had an easier insurance experience than switching to Vince Lewis with State Farm! My husband and I are saving more than ever before with even better coverage than our previous provider. Cannot speak highly enough of Vince. He will be our “go-to” insurance resource in the future!"
We responded:
"Thank you, Annabeth, for sharing that switching to my agency was so smooth for you and your husband. It's great to know you're saving money while getting better coverage. Your endorsement means a lot to me, and I'm honored to be your “go-to” insurance resource moving forward. We appreciate your trust and support. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Lisa Kinsey

July 8, 2024

5  out of  5
rating by Lisa Kinsey
"Vince’s team is wonderful! Grant got my quote together quickly, sent it right over for my approval. Every step has been seamless and easy! Thank you!"
We responded:
"Thank you for your positive feedback, Lisa! I'm glad Grant was able to assist you quickly and efficiently with your quote. We strive to make the process seamless and easy for our customers. If you need anything else, feel free to reach out. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Brenda Jackson

June 27, 2024

5  out of  5
rating by Brenda Jackson
"Super friendly and very helpful. A pleasant experience."
We responded:
"Brenda, I'm thrilled you found our team super friendly and very helpful! We're pleased to have provided you with a pleasant experience. Your satisfaction is our priority, and we're grateful for your positive feedback. Feel free to reach out for any future insurance needs! - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Jeremy Green

June 27, 2024

5  out of  5
rating by Jeremy Green
"Vince and his team are great! They are very knowledgeable and responsible when you need something. I recommend them for auto, home and life insurance."
We responded:
"Thank you, Jeremy, for your fantastic review! I'm thrilled to hear you found my team knowledgeable and responsible for all your insurance needs. We're pleased to be your go-to for auto, home, and life insurance. Looking forward to assisting you further! - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
Profile photo of Jeremy Kohnstamm

Jeremy Kohnstamm

June 26, 2024

5  out of  5
rating by Jeremy Kohnstamm
"The team at this location have supported my needs over the past 2 decades as I purchased my first house, moved a couple of times, brought children into the world, bought and sold (too) many cars. They've always been available to handle my questions & concerns - and I've always felt genuinely cared about. I can't imagine dealing with any other team. Well done!"
We responded:
"Jeremy, we're elated to have been part of your journey for the past 2 decades, from your first house to growing your family and all the auto transactions in between! Your loyalty and trust mean the world to us, and we're overjoyed to have provided you with caring service. Our team is always here for you for any future insurance needs. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Autumn Stokely

June 26, 2024

5  out of  5
rating by Autumn Stokely
"Dustin Anderson was great! Helped me with my insurance needs and saved me some money!!"
We responded:
"Autumn, I'm happy Dustin was able to assist with your insurance needs and save you money! If you ever need further assistance, feel free to reach out. Thank you for choosing our office! - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Dakota Ogle

June 25, 2024

5  out of  5
rating by Dakota Ogle
"Spoke with Dustin on insuring one of my vehicles. He was very professional and helpful with giving me a quote. Will definitely be using them when I renew my insurance again."
We responded:
"Dakota, I'm pleased to hear that Dustin provided you with professional and helpful service while getting a quote for your vehicle insurance. We're grateful for your positive feedback and look forward to assisting you with your insurance needs when you renew. Thank you for choosing our office! - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Meg Goethals

June 21, 2024

5  out of  5
rating by Meg Goethals
"Vince is the best State Farm agent! He is so helpful, efficient, and kind. I would recommend him to anyone!"
We responded:
"Meg, I'm thrilled you had a fantastic experience with our office! I'm grateful for your recommendation and appreciate your kind words. It's always a pleasure to assist you with your insurance needs. Looking forward to helping you in the future! - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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SANGKYU PARK

June 18, 2024

5  out of  5
rating by SANGKYU PARK
"Vince Lewis is AWESOME. That's the fantastic experience I never had or seen for my life !!!"
We responded:
"Sangkyu, your fantastic experience means a lot to us! I'm thrilled you found our service awesome and exceeded your expectations. I'm grateful for the opportunity to assist you with your insurance needs. Looking forward to being there for you in the future! - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"