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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ali Hubert

Ali Hubert

August 26, 2025

5  out of  5
rating by Ali Hubert
"I didn’t know how I could get life insurance to fit my needs. Jake walked me through every step of the way!"
We responded:
"Ali, thank you for your wonderful feedback! We're glad to hear that Jake was able to guide you through the process and help you find life insurance that fits your needs. If you ever have any more questions or need assistance in the future, we're here to help!"
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Kelvin Phillips

August 26, 2025

5  out of  5
rating by Kelvin Phillips
"Jake helped me understand my coverages and discussed what I needed to protect my family. Not only that, but he saved me money!"
We responded:
"Kelvin, thank you so much for your kind words! We're thrilled to hear that Jake was able to help you understand your coverages and find the best protection for your family while saving you money. Your satisfaction is our top priority! If you ever have any questions or need further assistance, please don't hesitate to reach out."
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hai chau

August 26, 2025

5  out of  5
rating by hai chau
"They are my agent for almost 7 years. Very helpful and careful. Highly recommend. Mrs Andrea Nelson is the best."
We responded:
"Thank you for being a loyal client for nearly seven years! We're delighted to hear that Andrea Nelson has provided you with helpful and attentive service. Your high recommendation means a lot to us, and we look forward to continuing to support you!"
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Seth

August 26, 2025

5  out of  5
rating by Seth
"I cannot say enough good things about working with Vince Lewis and his team at State Farm here in Knoxville. From the very beginning, Vince made the entire process of setting up both my car insurance and renters insurance smooth, clear, and stress-free. He took the time to walk me through all of my options, making sure I fully understood the coverages and felt confident about the protection I was choosing. What impressed me most was how personable and approachable Vince is—he doesn’t just sell you a policy, he genuinely cares about finding what’s best for you and your situation. Anytime I’ve had a question, he has been quick to respond and incredibly patient in explaining things in a way that makes sense. It’s obvious that he values building real relationships with his clients, not just treating them like numbers on a page. I truly feel like I have an advocate looking out for me when it comes to my insurance needs. In a world where customer service often feels rushed or impersonal, Vince and his office stand out as the complete opposite. They are professional, attentive, and sincerely kind. I’m grateful to have found an agent I can trust, and I would highly recommend Vince Lewis State Farm to anyone in Knoxville looking for reliable, honest, and top-notch insurance service."
We responded:
"Seth, thank you so much for your thoughtful and detailed review! We're incredibly proud to hear about your positive experience with Vince and the team. Providing clear, personalized service and building genuine relationships with our clients is at the heart of what we do. It’s wonderful to know that Vince has been a trusted advocate for you throughout your insurance journey. We truly appreciate your recommendation and look forward to continuing to support you with all your insurance needs!"
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Mckenna Sibold

August 26, 2025

5  out of  5
rating by Mckenna Sibold
"Cut my auto insurance in half with the same coverage! Definitely look into switching, it could save you hundreds of dollars. friendly, efficient, and they love their jobs - shout out Brandon! Thanks for all your help!"
We responded:
"McKenna, thank you for sharing your experience! We're so glad Brandon and the team could help you cut your auto insurance in half while maintaining the same coverage. Your recommendation means a lot to us. We're here anytime you need assistance!"
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Donna Winters

August 26, 2025

5  out of  5
rating by Donna Winters
"I LOVE THIS PLACE! The staff is soooooooo nice and they saved me soooooo much money. Highly recommend."
We responded:
"Donna, thank you so much for your enthusiastic review! We're thrilled to hear that our friendly staff could help you save so much money. Your recommendation means a lot to us! We look forward to continuing to serve you."
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Bill Griffith

August 26, 2025

5  out of  5
rating by Bill Griffith
"Great people to work with. Showed me my coverage gaps and probably saved me from being sued. Ask for Brandon."
We responded:
"Bill, thank you for the wonderful review! We're glad Brandon and the team were able to help identify your coverage gaps and provide you with peace of mind. We appreciate your recommendation and look forward to continuing to serve you!"
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Anne Laurell

August 15, 2025

5  out of  5
rating by Anne Laurell
"Vince Lewis has been very professional and I have had a wonderful experience so far with state farm. I highly recommend them!"
We responded:
"Anne, thank you so much for your wonderful review! We truly appreciate your support and look forward to welcoming you back soon!"
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Ezra Glafenhein

August 14, 2025

5  out of  5
rating by Ezra Glafenhein
"Molly was so great!! In my experience, State Farm as a whole has the best costumer service that I have done business with!! They really take care of their members!!"
We responded:
"Ezra, thank you so much for your fantastic review! We're delighted to hear that Molly provided you with such great service and that your experience with State Farm has been outstanding. Taking care of our members is our top priority, and your kind words mean a lot to us!"
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Alvin Perkins

August 10, 2025

5  out of  5
rating by Alvin Perkins
"Thank you, Moly, for your professionalism and knowledge in answering all my questions."
We responded:
"Alvin, thank you for your wonderful feedback! We're glad Molly could provide you with professional and knowledgeable assistance. We appreciate your trust and are always here to help!"
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Robert Priester

July 31, 2025

5  out of  5
rating by Robert Priester
"Vince and Andrea really helped us out. The national service line had made some changes for us that ended up messing up our policy somehow, but Andrea managed to find a solution that both fixed the problems we had and saved us some money."
We responded:
"Robert, thank you so much for your kind words! We're thrilled to hear that Vince and Andrea were able to resolve the issues with your policy and even save you some money. We’re always here to help and appreciate your trust in us!"
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Jessica Vandagriff

July 31, 2025

5  out of  5
rating by Jessica Vandagriff
"Love this place. Brandon is the agent to talk to. He is so knowledgeable with insurance and showed me how I didn't have enough coverage😰. He doubled my coverage and saved me money!!!!"
We responded:
"Jessica, thank you for your wonderful review! We're so happy to hear that Brandon was able to help you find the right coverage while saving you money. It's great to know you feel confident and protected with your updated policy. We appreciate your trust and look forward to assisting you anytime!"
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Gerald Mooneyham

July 28, 2025

5  out of  5
rating by Gerald Mooneyham
"Brandon, (the agent Ispoke with), was extremely courteous, knowledgeable, and professional. One of the most down to earth people I've had the pleasure of dealing with."
We responded:
"Gerald, thank you for your kind words! We're glad to hear that Brandon provided you with courteous, knowledgeable, and professional service. It's great to know he made such a positive impression. We appreciate your feedback and look forward to assisting you again in the future!"
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R. Skyler Pittman

July 28, 2025

5  out of  5
rating by R. Skyler Pittman
"When I moved to Knoxville, I did a Google search and made some calls to some local State Farm agents. As soon as I reached, Vince’s office, I knew this was the office for me. I talked with Molly, Andrea and Jake and they all were so awesome! This office definitely cares and takes the time to answer questions and any concerns. I met Vince and we have had a fantastic conversation. He reviewed my policies and we talked about possible changes and improvements to maximize my coverages and budget. I have had State Farm in 3 states in my life and Vince Lewis and his team are some of the BEST! Highly recommend them for all your insurance needs!"
We responded:
"Skyler, thank you so much for sharing your experience! We’re thrilled to hear that Vince, Molly, Andrea, Jake, and the entire team made such a positive impression and provided you with attentive, personalized service. It’s wonderful to know we could help you maximize your coverage while staying within your budget. We truly appreciate your recommendation and look forward to being your trusted insurance partner for years to come!"
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Yahuko Yashar'al

July 22, 2025

5  out of  5
rating by Yahuko Yashar'al
"Molly helped me switch my insurance from who I was with to them, and I just love the fact that they make you feel like your family. The knowledge they have and overall the politeness and friendly atmosphere you feel from them, awesome on top of awesome, Thank you Molly of state farm🥰🥰"
We responded:
"Yahuko, thank you so much for your kind words! We're delighted to hear that Molly made you feel like part of the family and provided knowledgeable and friendly service. We truly appreciate your trust and are here for you anytime you need us. Thanks again for choosing State Farm! 🥰"
Profile photo of Savannah Lewis

Savannah Lewis

July 14, 2025

5  out of  5
rating by Savannah Lewis
"Vince recently helped me switch my auto policy over to State Farm and the process was so simple. It took maybe 15 minutes on the phone and I was all set up with the exact coverage I had before but at a much more affordable rate. Vince was knowledgeable and friendly while answering all my questions about other types of insurance services I would need in the future. So happy I called Vince!"
We responded:
"Savannah, thank you for your wonderful feedback! We're thrilled to hear that Vince made switching your auto policy to State Farm quick and easy, and that you’re happy with your coverage and savings. Vince takes pride in providing knowledgeable and friendly service, and we’re glad he could assist you with all your insurance questions. We appreciate you choosing us and look forward to helping you with any future insurance needs!"
Profile photo of Carmen Chamberlain

Carmen Chamberlain

June 26, 2025

5  out of  5
rating by Carmen Chamberlain
"Getting insurance policies set up through this office was one of the easiest parts of my move to Tennessee. The staff was friendly and Jake did an excellent job of explaining my options and why he would recommend certain details over others. I am very happy with my policies and with the follow-up communications I’ve had so far."
We responded:
"Carmen, thank you for sharing your experience! We're delighted to hear that Jake and our team made setting up your insurance policies easy during your move to Tennessee. Providing clear explanations and excellent service is very important to us. We’re glad you’re happy with your policies and our follow-up communications. If you ever have any questions or need assistance, please don’t hesitate to reach out!"
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zion spencer

June 25, 2025

5  out of  5
rating by zion spencer
"Great office, helped me save on my auto"
We responded:
"Zion, thank you for your wonderful review! We're glad we could help you save on your auto insurance. If you ever need anything else, we're here to help!"
Profile photo of Janet Robinson

Janet Robinson

June 13, 2025

5  out of  5
rating by Janet Robinson
"Everyone here is wonderful! They are always professional and courteous. They bend over backwards to accommodate you. 10 out of 10 would recommend them."
We responded:
"Janet, thank you so much for your kind words! We're thrilled to hear that our team provided you with professional and courteous service. Going above and beyond to accommodate our customers is something we truly value. We appreciate your recommendation and look forward to serving you again!"
Profile photo of Leslie Smith

Leslie Smith

June 10, 2025

5  out of  5
rating by Leslie Smith
"Vince and his team are great to work with. They are always available for questions and to offer support whenever needed with a professional and friendly attitude."
We responded:
"Leslie, thank you for your wonderful review! We're delighted to hear that Vince and his team have been so helpful and supportive. Providing excellent service and being available for our clients is our top priority. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"
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STIKS

June 9, 2025

5  out of  5
rating by STIKS
"Dusty Anderson helped me get insured, quick and easy. 10/10. Highly recommended!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Dustin Anderson provided you with quick and easy service. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out."
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Daniel Romo

May 30, 2025

5  out of  5
rating by Daniel Romo
"I contacted Vince by phone to get my first insurance policy. He was very attentive and efficient throughout the process. His service truly sets him apart from others, and I would highly recommend him as your agent."
We responded:
"Daniel, thank you for your wonderful review! We're so glad to hear that Vince provided you with attentive and efficient service while helping you with your first insurance policy. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!"
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Druku 1977

May 29, 2025

5  out of  5
rating by Druku 1977
"Extremely nice agent (Dustin) saved me tons of money ($60/month). If you're looking for any kind of insurance coverage, give these guys a call. Already recommending to people I know."
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Dustin was able to help you save money on your insurance. Your recommendation means the world to us! If you or anyone you know needs assistance in the future, don't hesitate to reach out. We're here to help!"
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Jessica Sargent

May 29, 2025

5  out of  5
rating by Jessica Sargent
"I was moving from out of state and I was nervous about switching all of my policies over to a brand new state. These guys - specifically Jake from State Farm (does it get any better than having an actual Jake at this office?!) - made it so easy! And it was cheaper than in my old state! Super great customer service and wonderful pricing!"
We responded:
"Jessica, thank you for your wonderful review! We're thrilled to hear that Jake made the transition to your new state so easy and stress-free for you. It's great to know that you found our pricing competitive and our customer service to be super great! We appreciate your kind words and are glad to have you as part of our community. If you need anything else, don’t hesitate to reach out. Welcome to your new home!"
Profile photo of Jack Nemeth

Jack Nemeth

May 28, 2025

5  out of  5
rating by Jack Nemeth
"Vince Lewis is very helpful and has great rates / coverage! I would strongly recommend giving him a call before making a decision on where to do your insurance."
We responded:
"Jack, thank you for your fantastic review! We're so pleased to hear that Vince was helpful and provided you with great rates and coverage. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We're here to help!"