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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tammy Davis

January 14, 2025

5  out of  5
rating by Tammy Davis
"New customer and what a wonderful experience! Dustin was so kind and informative, helping me to get the best coverage for my needs. Excellent customer service!!"
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Cindy Tozier

January 10, 2025

5  out of  5
rating by Cindy Tozier
"Vince was awesome and so knowledgeable about the policy information that I needed, saving me over $500 a year!"
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Chloe Aiken

January 10, 2025

5  out of  5
rating by Chloe Aiken
"I highly recommend Dustin A. at State Farm in Knoxville, TN. He is very personable, polite, and professional. He helped me with a very smooth transition to be back with State Farm with the best rates! Thank you Dustin and The Vince Lewis State Farm team! I really appreciate the business!"
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Kristin Novilla

January 9, 2025

5  out of  5
rating by Kristin Novilla
"Molly was amazing in helping me to get set up with a new policy. She offered research that actually got me more coverage for less money. She made it quick and painless and in 5 minutes I was covered. I then got a call from Vince himself to welcome me to State Farm. Do yourself a favor and contact Molly if you are wanting to explore insurance savings. 10/10 recommend!"
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Kerri Crowther

January 8, 2025

5  out of  5
rating by Kerri Crowther
"Working with Jake Arnold to change my insurance to State Farm was great! He understood my needs and was very helpful. I look forward to working with him in the years to come."
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Regina Morrison601

January 6, 2025

5  out of  5
rating by Regina Morrison601
"Agent Anderson was very helpful in assisting me with my bundled auto', home & life insurance. I recommend these folks for your insurance needs at anytime"
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Alex Hauck

December 20, 2024

5  out of  5
rating by Alex Hauck
"Dustin did a great job helping me out."
We responded:
"I'm happy to hear that Dustin was able to assist you so effectively, Alex. We're grateful to have him on our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Lennox Granath

December 18, 2024

5  out of  5
rating by Lennox Granath
"Dustin is Awesome. Very helpful , communicative , and makes details easy to comprehend. Highly recommend!!! 10/10 👍👍👍"
We responded:
"I'm glad to hear that Dustin was able to assist you so effectively, Lennox! It's wonderful to know he made everything easy to understand and kept the communication clear. Thank you for the recommendation and the perfect rating! "
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Breanna Stanford

December 18, 2024

5  out of  5
rating by Breanna Stanford
"Dustin Anderson was very professional and helpful. We were able to save on insurance and cover all of our needs!"
We responded:
"I'm glad to hear about your positive experience with Dustin, Breanna! It's wonderful that he was able to assist you in saving on insurance while meeting all your needs. Our team is always here to help, so feel free to reach out if you have any more questions or need further assistance. Thank you for your feedback!"
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Elizabeth Morelock

December 17, 2024

5  out of  5
rating by Elizabeth Morelock
"Dustin does an amazing job and I would highly recommend him!!!"
We responded:
"Thank you, Elizabeth! I'm glad to hear that Dustin provided such excellent service. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out."
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Supreme Cartel Fye

November 30, 2024

5  out of  5
rating by Supreme Cartel Fye
"Douglas is a great insurance salesman probably the best out there he got me the best rates I could find for miles and he super cool go shop with him over at State Farm !"
We responded:
"Hi, thank you for the fantastic review! I'm glad to hear that Douglas was able to help you find the best rates and that you enjoyed working with him. We appreciate your recommendation and look forward to assisting you with any future insurance needs."
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Kayla Gash

November 19, 2024

5  out of  5
rating by Kayla Gash
"Dustin was an awesome help! As forgetful as I am, i’m glad he stayed on me about discussing how State farm could help. Discussed all the policies they offer and got me set up with what’s best for me! Thanks so much."
We responded:
"Kayla, thank you for your wonderful review! I'm glad Dustin could assist you so effectively. We appreciate your trust in us and are always here for any future needs or questions! - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Narayanan “Nana” Satyamurthy

November 17, 2024

5  out of  5
rating by Narayanan “Nana” Satyamurthy
"Vince and Andrea at Vince Lewis State Farm are truly the best! Read on. I had a tire blowout that left my vehicle immobile. From the moment I contacted Vince Lewis State Farm, they were extremely helpful. Andrea was calming and reassuring. Vince walked me through my options, and ensured that I knew I had help. Andrea was up to speed and helped me with follow-up questions. The experience right there was superb. In that moment, all I needed was my agent to be understanding and be on my side, and Vince and Andrea were just that. On my side. Throughout the after-crash process, Andrea was there for me, from reaching out to the body shop, assuring them of direct payment and giving them authorization to start work, to even sorting out my rental car prices with the rental company! I felt like I had power in my pocket - their number on my phone. I will highly recommend Vince Lewis State Farm. The proof of the pudding and so on, is sweet. It's one thing to be competitive in premiums and coverage, quite another when it's claim time. They delivered and I'm grateful."
We responded:
"Narayanan, Thank you so much for sharing your experience! I'm glad to know that Andrea and I could provide the support you needed during your tire blowout. It's important to us that our clients feel understood and supported, especially in stressful situations. Andrea's dedication to assisting you with the body shop and rental car arrangements truly reflects our commitment to making the claims process as smooth as possible. Your recommendation means a lot to us, and we're grateful for your trust in our services. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here for you. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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E Gaylor

November 14, 2024

5  out of  5
rating by E Gaylor
"Super informative and so pleasant to deal with. Doug Daniels has been such a great help in all my insurance needs. Go see them if you need a good deal on Auto, Life, Renters, anything!!"
We responded:
"E, thank you for your wonderful review! I'm glad to know that Doug has been such a great help with all your insurance needs. We strive to provide informative and pleasant service, and it's satisfying to see that reflected in your experience. If you ever need assistance with Auto, Life, Renters, or any other insurance, our office is here to help. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Katherine Cullen

November 13, 2024

5  out of  5
rating by Katherine Cullen
"Dustin and Vince were so helpful and found me a very competitive rate for renter's insurance. Highly recommend."
We responded:
"Katherine, thank you for your wonderful review! I'm happy that we could assist you in finding a competitive rate for your renter's insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out! - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Bennett Trainer

November 13, 2024

5  out of  5
rating by Bennett Trainer
"Our family had an exceptional experience at Vince Lewis State Farm! The staff was incredibly helpful, friendly, and knowledgeable. They took the time to thoroughly explain my options and ensure I understood every detail. They displayed excellent customer service, and I felt truly valued as a client. Vince is somebody we can rely on and trust and we are so thankful to be a client of his!"
We responded:
"Bennett, thank you so much for your wonderful review! I'm glad to hear that your family had such a positive experience with our office. Our team takes pride in being helpful, friendly, and knowledgeable, and it's great to know that you felt valued and well-informed. We truly appreciate your business and are grateful to have you as a customer. If you ever have any questions or need further assistance, don't hesitate to reach out. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Megan Stephens

November 11, 2024

5  out of  5
rating by Megan Stephens
"Highly recommend Vince Lewis State Farm Insurance! Dustin was exceptional in helping me understand my insurance options and finding the best coverage for my needs. He was patient, knowledgeable, and made sure I felt comfortable with everything. The whole experience was smooth and professional. Great service from a team that truly cares!"
We responded:
"Megan, thank you for your wonderful review! I'm glad to hear that Dustin was able to assist you so effectively. His patience and knowledge are truly valuable to our team, and it's great to know you felt comfortable with your insurance options. We strive to provide smooth and professional service, and your feedback confirms we're on the right track. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Kory Hiner

November 7, 2024

5  out of  5
rating by Kory Hiner
"vince was great to work with and a big help. I’d recommend him to anyone."
We responded:
"Kory, I'm so glad you had a positive experience working with us! Your recommendation means a lot. If you ever need further assistance, don't hesitate to reach out. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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cody clough

November 7, 2024

5  out of  5
rating by cody clough
"helped a lot"
We responded:
"Cody, thank you for your kind words! I'm glad we could assist you effectively. If you need anything else, feel free to reach out. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Sydney Russell

October 25, 2024

5  out of  5
rating by Sydney Russell
"I cannot express enough how professional, helpful, and efficient Vince and his team have been in assisting me in my insurance journey. I am excited to continue working with Vince because I know excellent service is guaranteed and prioritized!"
We responded:
"Sydney, thank you so much for your kind words! I'm glad to hear that you found our team professional, helpful, and efficient. We truly prioritize excellent service, and it's wonderful to know that you feel confident continuing your insurance journey with us. If you ever need further assistance or have any questions, we're here for you. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Diane Cade

October 21, 2024

5  out of  5
rating by Diane Cade
"I am happy because they both are very helpful and Leone knows what other benefits with their company. I will tell everyone who needs insurance to go to them. You will not disappointed. 😢"
We responded:
"Diane, I'm so happy to hear that you found our team helpful, especially Leone! Your recommendation means a lot to us. We're always here to assist with any insurance needs you or your friends may have. Thanks for your kind words and support! - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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T. D. Jones

October 17, 2024

5  out of  5
rating by T. D. Jones
"With just a phone call, Dustin was able to offer same auto insurance coverage for considerably less than what I’ve been paying. I’m sure going to enjoy the savings, and like that he seems to appreciate my business & will be available when I need him! Thanks, Dustin!"
We responded:
"Thanks, T. D. Jones! I'm glad Dustin could help you find the same auto insurance coverage at a better rate. It's great to know you're happy with the savings and feel appreciated. We're always here for you whenever you need us. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Dustin Santos

October 17, 2024

5  out of  5
rating by Dustin Santos
"Dustin nailed it! Thank you for the help!!"
We responded:
"Dustin, I'm so glad to hear that you had a positive experience with our team! Your feedback means a lot to us. If you need any further assistance, don't hesitate to reach out. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Judy Starnes

October 16, 2024

5  out of  5
rating by Judy Starnes
"Happy to leave a 5-Star review for Dustin! I'm a senior, senior citizen who has had the same Insurance Provider for many years. After browsing around several providers on the inet, I came upon Dustin's name, as I had communicated with him a while back. Dustin reached out to me when it was time to renew my policy with my former provider. State Farm and Agent Lewis should be proud of the way Dustin represents them. He is professional, patient, thorough, NOT aggressively trying to add things I didn't want nor need (which I appreciate sincerely), and for all of that, I give him a 5+ rating!"
We responded:
"Judy, thank you for your wonderful review! I'm glad to hear that Dustin provided you with such a professional and patient experience. It's great to know that he was thorough and respectful of your needs without being pushy. Your feedback means a lot to us, and we're grateful to have Dustin on our team. If you ever need further assistance, please don't hesitate to reach out. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"
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Patricia Broyles

October 16, 2024

5  out of  5
rating by Patricia Broyles
"This State Farm office has been my agency from Edgar Snow through Jeannett Rogers and now Vince Lewis for car and home. Vince and his team are carrying on their great tradition of personal customer service."
We responded:
"Patricia, thank you for your wonderful review! I'm happy to know that our office has continued to provide the personal customer service you've come to expect over the years. It's great to hear that Vince and the team are upholding the tradition set by Edgar and Jeannett. We're always here to assist with your car and home insurance needs. - Vince Lewis - State Farm Insurance Agent, Knoxville, TN"